Frequently Asked Questions

Virex is a modern deployment platform that helps developers and teams build, deploy, and scale applications without the infrastructure headaches. We handle the complexity so you can focus on building great products.

We built Virex for developers and teams of all sizes—from solo developers working on side projects to enterprise teams shipping production applications. If you write code and need to deploy it, we're here to help.

We support all major frameworks including Next.js, Astro, Remix, Nuxt, SvelteKit, and any static site generator. Our platform auto-detects your framework and configures the build process automatically.

Yes! Our Hobby plan is completely free and includes 3 projects, 100 GB bandwidth per month, automatic HTTPS, and preview deployments. No credit card required to get started.

Absolutely. You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate applies at your next billing cycle.

We'll notify you when you're approaching your limit. If you exceed it, your sites will continue to work—we'll just reach out to discuss upgrading your plan or purchasing additional bandwidth.

Yes! Annual plans come with a 20% discount. You can switch to annual billing from your account settings at any time.

Yes, we offer a 30-day money-back guarantee on all paid plans. If you're not happy with Virex, contact support for a full refund.

Most deployments complete in under 60 seconds. Our optimized build pipeline caches dependencies and uses incremental builds to get your changes live as fast as possible.

Yes, you can connect unlimited custom domains to your projects. We automatically provision and renew SSL certificates for all domains at no extra cost.

Yes, you can set environment variables for each project with different values for development, preview, and production environments. All variables are encrypted at rest.

We support serverless functions out of the box. Deploy API routes alongside your frontend with zero configuration. Functions run on our global edge network for low latency.

Security is our top priority. All data is encrypted in transit and at rest. We use industry-standard security practices and undergo regular security audits.

Yes, SSO with SAML is available on our Enterprise plan. We support integration with Okta, Azure AD, Google Workspace, and other identity providers.

Yes, we maintain SOC 2 Type II compliance. Enterprise customers can request our compliance reports and security documentation.

We offer multiple support channels: community Discord for quick questions, email support for all customers, and priority support with dedicated response times for Pro and Enterprise plans.

Yes! Our comprehensive documentation covers everything from getting started to advanced configurations. Visit our docs section for guides, tutorials, and API references.

Our community Discord is active 24/7. Email support is available Monday-Friday, 9am-6pm PT. Enterprise customers have access to 24/7 priority support.